Features Pricing Documentation

Install on Shopify

Getting Started

Welcome to Imprint Files Docs Quick Start Guide

Essentials

Product Dashboard Managing Products Managing Orders

Configuration

Download Settings Email Settings Checkout Settings Watermark Settings Order Settings

Leak Protection

Copy Tracking Tracing Marks Leak Tracing Takedown Notices

Additional

Display links on checkout Frequently Asked Questions

Support

Pricing & Plans Changelog Support

Frequently Asked Questions

Answers to common questions about file limits, security, leak tracing, email delivery, languages, and more.

Here are the answers to the most common questions we get from merchants.

📂 Files & Storage

🛡️ Security & Watermarking

🔎 Leak Protection

📨 Delivery & Email

🌍 Languages

💰 Refunds & Management

Display links on checkout

A step-by-step guide to adding download buttons to your Thank You and Order Status pages.

Pricing & Plans

A guide to Imprint's pricing tiers, including the Forever Free plan, annual billing, and features available in Basic and Premium.

Frequently Asked Questions

📂 Files & StorageCopy Anchor Link

What types of files can I sell?

Is there a file size limit?

Can I sell multiple files in one product?

🛡️ Security & WatermarkingCopy Anchor Link

How does the PDF Watermarking work?

Can I put the watermark on the first page only?

Does watermarking work on videos or images?

Can customers share their download links?

🔎 Leak ProtectionCopy Anchor Link

Can I find out who leaked my PDF?

What's the difference between a copy code and the customer's email?

Will tracing marks change how my PDF looks?

How do I get a leaked copy taken down?

📨 Delivery & EmailCopy Anchor Link

Do I need to manually send files to customers?

Does Imprint mark my orders as fulfilled?

Can I use my own email address to send the links?

What happens if a customer loses their email?

An order shows as Failed. What should I do?

Can I show download links on the Thank You / Order Status page?

🌍 LanguagesCopy Anchor Link

Which languages does Imprint support?

💰 Refunds & ManagementCopy Anchor Link

What happens if I refund or cancel an order?